Terms of Service
Purchases
Eligibility: You must be at least 18 years old or have parental consent to make a purchase.
Pricing: All prices are listed in USD and include applicable taxes unless otherwise stated. Qlive reserves the right to modify prices at any time without prior notice.
Payment: We accept major credit cards, PayPal, and other secure payment methods. Payment must be completed at the time of purchase.
Order Confirmation: Once your order is placed, you will receive a confirmation email. Qlive reserves the right to cancel orders due to stock unavailability or suspected fraud.
Shipping and Delivery
Shipping: We offer worldwide shipping with express options available. Shipping costs are calculated at checkout based on location and method.
Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to customs or unforeseen circumstances.
Customs and Duties: For international orders, customers are responsible for any customs duties or taxes. Qlive covers EU duties where applicable, ensuring no extra costs post-purchase.
Returns and Refunds
Return Policy: Qlive offers a 30-day return period for unworn, unwashed items with original tags. Customers must initiate returns through our website.
Refunds: Refunds are issued to the original payment method within 7-10 business days after we receive the returned item. Shipping costs are non-refundable.
Exchanges: Exchanges are subject to availability. Contact our support team at support@qlivefashion.com for assistance.
Product Information
Unisex Sizing: Qlive designs clothing for all body types, with sizing charts provided to accommodate diverse shapes.
Sustainability: We prioritize eco-friendly materials like organic cotton and recycled fabrics, aligning with industry trends toward sustainable fashion.
Product Accuracy: We strive to ensure product descriptions and images are accurate but are not liable for minor discrepancies.
Privacy
Data Collection: We collect personal information (e.g., name, address, payment details) to process orders and improve services. Your data is protected per our Privacy Policy.
Cookies: Our website uses cookies to enhance user experience. By using our site, you consent to cookie use.
Intellectual Property
All content on our website, including designs, logos, and images, is owned by Qlive and protected by copyright law. Unauthorized use is prohibited.
Limitation of Liability
Qlive is not liable for damages arising from the use of our products or website, including but not limited to indirect or consequential damages, to the extent permitted by law.
Contact Us
For questions or concerns, contact us at:
Email: qliveclothing@gmail.com
Phone: 91-7668385285
91-9897735043
Address: 131 Ashok Vihar Lane no.1 Ajabpur Kalan
Dehradun-248121